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Policies

Pricing and sales tax

Prices shown on PoshandPop.com are in US Dollars and exclude taxes and other appropriate charges which may be added to the final price of the goods as applicable.
Prices are subject to change without notice. The price applicable to a customer’s order will be the price stated at the time such order is accepted.
Under no circumstance will POSH + POP reduce any price that is purchased as a sale or special promotion item.
POSH + POP may refuse to process a transaction or refuse service to anyone for valid commercial reasons.
While commercially reasonable efforts are made to help safeguard that information included in POSH + POP’s website is accurate, POSH + POP may from time to time discover errors, including, but not limited to pricing mistakes. If POSH + POP discovers an error, POSH + POP will advise the customer within a commercially reasonable timeframe. POSH + POP shall be under no obligation to accept or fulfill an order for a product that was advertised at an incorrect price and reserves the right at any time prior to delivery of the product to the customer to cancel such an order. If a product is priced incorrectly POSH + POP will notify the customer of the error. POSH + POP will refund the full amount of any order cancelled due to an error made in pricing. In the event that products are recalled in transit, POSH + POP will process an appropriate refund once the products have been returned to its warehouse.
If you are a customer whose credit/debit card is not denominated in US Dollars, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
No order should be considered accepted by POSH + POP until it is physically delivered to the customer.

Promotion codes

Promotion codes are non-transferable and there is no cash alternative. Furthermore, such codes cannot be used in conjunction with any other promotion or offers, and must be redeemed by the date published to be valid.

Payment methods

POSH + POP currently accepts Visa, Mastercard, American Express and PayPal.
When selecting the Pay Pal option at checkout, the customer will be directed to the PayPal website to “Log In”. Once the transaction is complete, a customer will then be directed to return to Poshandpop.com. Payment will be debited and cleared from a customer’s account upon completion of the packing of such order.
All credit/debit card holders are subject to validation checks and authorization by the card issuer. All credit/debit card holders expressly warrant and represent to POSH + POP that they are authorized to use the card being processed through this website.
Any payment that has been made for an order that is cancelled will be refunded to the customer within a commercially reasonable period of time. POSH + POP will not charge a customer for any taxes, shipping, or handling fees associated with the cancellation of an order that results from an error made by POSH + POP.

All credit/debit card transactions on this website are processed using a system known as Braintree, which purports to be a secure online payment gateway that encrypts a consumer’s card details in a secure host environment. POSH + POP DISCLAIMS THAT IT HAS ANY KNOWLEDGE OF THE INNER WORKINGS OF BRAINTREE AND MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, WITH REGARD TO THIS SYSTEM.

To the best of its knowledge, POSH + POP’s secured socket layer (SSL) uses the latest industry-standard 256-bit encryption technology to help ensure that a customers personal information is protected, and won’t be read or intercepted as it travels to POSH + POP’s payment processing system. POSH + POP DISCLAIMS THAT IT HAS ANY KNOWLEDGE OF THE INNER WORKINGS OF SSL AND MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, WITH REGARD TO THIS SYSTEM.

Content usage

If any customer or user of this website would like to use any images included on the website, regardless of the reason, such party is required to contact POSH + POP in writing contactus@poshandpop.com for requisite written approval. Not doing so will be considered a violation of POSH + POP’s content policy and likely an infringement of its or a third-party’s intellectual property rights.   When authorized in writing to use images from POSH + POP’s  website or social media pages,  all customers are required to credit POSH + POP as directed.

Copyright + trademarks

This website and all of its content is owned by POSH + POP, which reserves the sole right to authorize third party usage. Unauthorized use, copying, reproduction, modification, posting, distributing, duplication, or any other use of the material that is not approved by POSH + POP in writing is strictly prohibited. Any use of the material other than as expressly permitted by POSH + POP will likely constitute an infringement of POSH + POP’s or a third-party’s intellectual property rights, including, but not limited to, copyright, trademark, trade dress, or patent rights.

Information + protection

POSH + POP takes the security of a customer’s personal information seriously. POSH + POP will use commercially reasonable efforts not to  disseminate private information to any third party.  The information POSH + POP collects is intended for processing and shipping orders.

Shipping and returns

All standard orders will likely be processed and ship within 3-5 business days of receipt via UPS Ground unless otherwise agreed and paid for.
Orders received past 2pm EST on Fridays will be treated as if received on Monday at 9am EST.
For exceptions please call POSH + POP 1-800-220-5275

Orders shipping to Hawaii, Alaska and Puerto Rico may be subject to shipping fees above standard rates.

Returns and exchanges

Returns made within fourteen (14) days in its original packaging & condition accompanied with the original sales order number as well as RMA number will receive a full merchandise refund.  Such refund will be credited back using the original method of payment.  Returns made 15-30 days from the original purchase date will receive a credit towards future purchases over this website.
POSH + POP is working with UPS to make returns as easy as possible.  To that end, each customer is required to complete the UPS returns form and print the label.  The label should be securely affixed to the package and delivered to any UPS store or UPS authorized drop-off location.  Shipping charges and re-stocking fees on returned merchandise will be deducted from the price of your credit or refund as applicable.
An exchange will only be permitted for the exact item purchased based on availability. If a customer wishes to exchange an item for an different product, POSH + POP requires that the item be returned for a store credit and a separate purchase made.

Damaged goods

Goods are deemed to be defective if they are received by the customer damaged and such defect is discovered within seven (7) days of receipt of such goods. Items that are damaged or become non-operational as a result of normal wear and tear are not considered to be defective.
If a customer receives a damaged or defective item, POSH + POP’s customer service department should be contacted using its 1-800-220-5275 # or contactus@poshandpop.com. Before a credit will be issued, the actual product at issue is required to be returned to POSH + POP.

Privacy policy

POSH + POP respects the privacy of all users of its website and is committed to protecting such privacy.   By using POSH + POP’S website, all parties consent to the collection and use of their personal information as required to process an order. THIS PRIVACY POLICY SHOULD BE REVIEWED periodically, as updates may occur. Use of www.poshandpop.com is subject to the privacy policy at the time of usage.

Information Collected

POSH + POP collects information on its website for purposes of placing orders, subscribe to its newsletter, for other related reasons.

When ordering or registering on its website, as appropriate, a party may be asked to enter their name, e-mail address, mailing address, phone number, and credit card information. A party may, however, visit POSH + POP’s website anonymously.

Use of Information

POSH + POP continually strives to improve its website offerings based on consumer information and feedback.

Any of the information POSH + POP collects is intended to be used in one of the following ways:

oTo personalize a customer’s experience
oTo improve customer service
oTo process transactions
oTo communicate with the customer

POSH + POP’s policy is not to sell, exchange, transfer, or provide any third party a customer’s private information except for purposes of completing orders.

The email address provided for order processing, may be used to send customer information and updates pertaining to an order, in addition to receiving occasional news, updates, related product or service information, or the like.

Note: If at any time a customer would like to unsubscribe from receiving future emails, POSH + POP includes detailed unsubscribe instructions at the bottom of each email.

Use of Cookies

Cookies are small files that a website or its service provider transfers to a user’s computer hard drive through their Web browser that enables the website’s or service provider’s systems to recognize the browser and capture and remember certain information.

POSH + POP use cookies to help it remember and process the items in a customer’s shopping cart, understand and save preferences for future visits and compile aggregate data about website traffic and website interaction so that POSH + POP can offer better website experiences and tools in the future.

If a customer prefers, he or she can choose to have their computer provide a warning each time a cookie is being sent and such transmission turned-off via browser settings. Like most websites, if you turn cookies off, however, some services may not function properly. In such event, orders can continue to be placed over the telephone or by contacting customer service.

Information Sharing

POSH + POP does not sell, trade, or otherwise knowingly transfer to outside parties personally identifiable information. This does, however, not include trusted third parties who assist POSH + POP in operating its website, conducting its business, or servicing customers, so long as such parties agree to keep such information confidential. POSH + POP may also release private information when POSH + POP believes release is appropriate to comply with the law, enforce itswebsite policies, or protect its others rights or property, or for safety reasons. However, non-personally identifiable visitor information may be provided to third parties for marketing, advertising, or other uses.

Third Party Links

Occasionally, at POSH + POP discretion, it may include or offer third party products or services through its website. In the event there is a link to a third party website it should be noted such party’s haveseparate and independent privacy policies. Consequently, it should be noted that POSH + POP assumes no responsibility or liability for the content and activities of any linked website.

Collection of Information from Children

POSH + POP does not knowingly collect personally identifiable information from children under the age of 16.   Hence any user of the POSH + POP website under the age of 16, is hereby directed NOT to provide personally identifiable information of any kind whatsoever.

Online Privacy Policy Only

This online privacy policy applies only to information collected through POSH + POP’s website and not to information collected offline.

By using POSH + POP’s website, all users consent to POSH + POP’s website privacy policy.

Changes To POSH + POP’s Privacy Policy

If POSH + POP decides to change its privacy policy, POSH + POP will update the Privacy Policy modification date below.

This policy was last modified on 11/2017.

Disclaimer of Warranty. NOTWITHSTANDING ANY STATED OR IMPLIED IN THIS WEBSITE TO THE CONTRARY, NOTHING IN THIS WEBSITE SHALL BE CONSTRUED AS A REPRESENTATION MADE OR WARRANTY GIVEN BY POSH + POP AS TO THE SECURITY OF ANY PERSONAL INFORMATION INPUT INTO THE SYSTEM, INCLUDING, BUT NOT LIMITED TO, NAME, CREDIT CARD OR DEBIT CARD INFORMATION, ADDRESSES, OR PHONE NUMBERS.  POSH + POP EXPRESSLY DISCLAIMS, WAIVES, RELEASES AND RENOUNCES ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT OF THE GOODS BEING OFFERED FOR SALE, SOLD, OR SHIPPED.  POSH + POP DOES NOT WARRANT OR MAKE ANY REPRESENTATION AS TO THE AVAILABILITY OF ANY PRODUCTS, THE ACCURACY OF THE PRICING, OR THE TIMELINESS OF DELIVERY OF THE GOODS BEING ORDERED.  POSH + POP DOES NOT PROVIDE AND IS NOT PROVIDING ANY WARRANTIES, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED, REGARDING THE PRODUCTS FOR ANY PARTICULAR USE, INCLUDING, BUT NOT LIMITED TO, COMMERCIAL USE.